Shopping with Puddle & Paws
These terms apply to purchases from this Puddle & Paws store. Our public support email is hello@puddleandpaws.com. Please review product details and the Shipping and Refund policies before ordering.
Products and images
Products are printed to order through Printify and its print-provider network. Product images may be provider-generated mockups. Actual colors and print placement can vary from the screen preview. Use product measurements rather than assuming suitability from an age or pet-size label.
Prices and payment
Prices are displayed in US dollars. Applicable shipping charges and taxes are shown at checkout before you submit payment. If an order or pricing error needs attention, we will contact you to resolve it. We do not change an accepted order’s price without your agreement.
Orders and delivery
Check your email and delivery information carefully before paying. Tee and bandana orders may be fulfilled separately. Any production or delivery estimate is not a guaranteed delivery date. See Shipping & Delivery for details.
Changes, cancellations and returns
Contact us promptly about a change or cancellation. Production may prevent changes or cancellation. Our Refund and Returns Policy explains how we review damaged items, incorrect items and other requests. Applicable consumer rights are not excluded by these terms.
Content and intellectual property
Puddle & Paws designs and site content are provided for shopping and personal use of purchased products. Buying a product does not transfer rights to reproduce or resell the artwork. For a rights-related concern, contact our support email.
Privacy and updates
Our Privacy Policy describes how store information is used. These terms were last updated November 1, 2026. Changes apply to future purchases; contact us with questions about an existing order.